Checking Out Guide

Checking out

After you are done with your shopping and want to check out, follow the next steps:

The check out process

  1. To start the check out process, go to your cart page.

    Cart Page

    Tip: You can proceed to checkout directly from the cart pop-up menu next to your username.

    Cart Pop Up access to Checkout
  2. Review your cart and then click on the "Proceed to Checkout" button.

  3. On the "Shipping" stage of the check out process, you must:

    • Choose your shipping address.

      • If you want to add a new address or haven't configured a shipping address into your account, click on the "+ New Address" button and fill out the form.

      • Keep in mind that your shipping address(es) MUST have a Destination Port assigned, otherwise, the shipping calculator will not be able to calculate your CFR shipping cost, and your only available option would be to select the "FOB Origin Port" shipping method, meaning that you would have to handle the freight from the origin port to the destination port, clearing customs, and getting the cargo to your warehouses.

    • Choose the shipping method you would like to use for your order.

      • For the moment, we offer only the CFR (Cost and Freight) FCL (Full Container Load), and the FOB (Freight On Board) FCL (Full Container Load)/LCL (Less than Container Load) shipping terms via this checkout process.

      • If you are ordering using the "FCL CFR Destination Port" shipping method, but your order is LCL, this method does work, but we recommend you to ask for a quote from us so that we can give you the LCL CFR freight cost accordingly. This way, you don't end up paying for a full container cost.

  4. When you have selected your shipping address and your shipping method, click on the "Next" button to continue.

  5. In the "Review & Payments" page you will have to choose your payment method.

    • We currently support 2 payment methods: Offline Bank to Bank Wires, and Online Bank to Bank Wires using Veem.

    • If you choose the Offline payment method, your order will be posted, and put in a "Pending" status until you have made the respective wire, sent us the wire receipt, and when we confirm receiving your wire into our bank account. After the wire has been received, your order will get a status change to "Processing" and later to "Shipped" and beyond.

    • If you choose to pay with Veem, your order will be posted, and as soon as the Veem payment platform completes its normal process, your order will be processed.

    • Veem is a powerful tool that can save you a lot of time and fees, but it is currently available for select countries. To verify if your country is supported for this type of transaction, click here.

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